Terms and Conditions
These Terms and Conditions govern your use of Virenquasthilo's financial planning subscription services. By using our services, you agree to these terms
Acceptance of Terms
By accessing our website, subscribing to our services, or participating in consultations, you acknowledge that you have read, understood, and agree to be bound by these terms
If you do not agree to these terms, please discontinue use of our services immediately
Service Description
Virenquasthilo provides subscription-based financial planning consultation services, including personal financial assessments, budgeting guidance, and goal-oriented planning discussions
Our services are consultative in nature and designed to help you understand financial planning concepts rather than provide specific investment advice
User Responsibilities
As a subscriber to our services, you agree to
- Provide accurate and complete information during consultations
- Use our services for personal financial planning purposes only
- Maintain the confidentiality of your account credentials
- Notify us promptly of any changes to your contact information
- Respect our staff and maintain professional communication standards
Prohibited Uses
You may not use our services or website for any of the following purposes
- Any illegal or unauthorized purpose
- Attempting to gain unauthorized access to our systems
- Sharing your account access with unauthorized third parties
- Using our information for commercial purposes without permission
- Engaging in any activity that disrupts or interferes with our services
Intellectual Property Rights
All content, materials, and intellectual property on our website and in our services remain the exclusive property of Virenquasthilo
You may not reproduce, distribute, or create derivative works from our content without explicit written permission
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy
Please review our Privacy Policy for detailed information about how we handle your data Privacy Policy
Payment Terms and Conditions
Subscription fees are charged monthly in advance. By subscribing, you agree to the following payment terms
- Monthly subscription fee of RM 1,050 (including 6% GST) charged on the same date each month
- Payment is due immediately upon billing and services may be suspended for overdue accounts
- Cancellation requires 30 days written notice and does not entitle you to refunds for unused portions
Service Termination
Either party may terminate the subscription with 30 days written notice. We reserve the right to suspend services for violation of these terms
Upon termination, your access to consultation services will end, though you retain access to previously provided materials
Disclaimers and Warranties
Our services are provided on an "as-is" basis. We make no warranties regarding specific outcomes or results from our financial planning consultations
Results may vary based on individual circumstances, market conditions, and implementation of recommendations
Limitation of Liability
To the maximum extent permitted by Malaysian law, our liability for any claims related to our services is limited
Our total liability shall not exceed the amount paid for services in the 12 months preceding any claim
Dispute Resolution
We are committed to resolving disputes amicably and efficiently
Arbitration and Dispute Resolution
Any disputes arising from these terms or our services shall first be addressed through good faith negotiation
If negotiation fails, disputes will be resolved through binding arbitration under Malaysian Arbitration Act 2005
Alternative Dispute Resolution
For international clients, we support alternative dispute resolution mechanisms where applicable
Learn about dispute resolution options: https://ec.europa.eu/consumers/odr
User Indemnification
You agree to indemnify Virenquasthilo against any claims, damages, or expenses arising from your use of our services or violation of these terms
Governing Law
These terms are governed by the laws of Malaysia, without regard to conflict of law principles
Malaysian courts shall have exclusive jurisdiction over any disputes arising from these terms
Severability
If any provision of these terms is found unenforceable, the remaining provisions shall continue in full force and effect
Entire Agreement
These terms constitute the complete agreement between you and Virenquasthilo regarding the use of our services
Changes to Terms
We reserve the right to modify these terms at any time. Material changes will be communicated via email or website notice
Continued use of our services after changes constitutes acceptance of the modified terms
Contact Us About Cookies
For questions about these terms or our services, please contact us using the information provided in our contact section
Email: info@virenquasthilo.com
Phone: +60 3 8519 1869
Address: Level 17, Menara Citibank, 165 Jalan Ampang, Kuala Lumpur 50450
Last updated: July 29, 2025
Effective date: July 29, 2025